Frequently Asked Questions


The team at Zinfanite is working hard to bring VAM to market.  The Q and A below should help to better understand what VAM does.  Some features may change slightly as we near production. 

Q: How far can I be from my phone while using VAM?

Up to 200ft away from your phone in open air conditions.

Q: Does VAM have audio?

Yes, VAM has a built in speaker.

Q: Is VAM sweat resistant?

Yes, VAM is sweat and water resistant.

Q: How much does VAM weight?

~1oz

Q: Can I use VAM without voice commands?

Yes, VAM includes a programable tap detector to adjust volume, answer/end calls, or play/pause music.

Q: What application does VAM connect to?

You can connect VAM to Alexa Services.

Q: Is VAM battery operated?

Yes, and VAM charges wirelessly. Charger is provided with purchase.

Q: What if I am in a loud room. Can VAM still hear me?

Yes, VAM has two microphones and a noise filtering feature that helps isolate your voice.

Q: What is VAM's talk/audio playing time?

16 hours continuous

Talk Time refers to the time the product has battery whilst being operated.

Q:What is VAM's standby time?

~ 7 days

 Standby refers to the time the product has battery when it is not being operated.

Q: Can I change the necklace that comes with VAM?

Yes, you can change it or even wear it by clipping it on your clothes.

Q: Can I use a different faceplate?

Yes, the faceplates are interchangeable.

 Q: What word detection can I use to command VAM via voice?

You may use "Alexa" or "Zinfanite" 

Q: What local voice commands can I use with VAM?

These are commands that can be processed without voices services such as Amazon Alexa: Answer/Hang up, Mute, Volume Up, Volume Down, Play, Stop, Pause.

Q: What phone OS does VAM support?

iOS 13, 14 and Android versions 10, 11

Q: What are some alerts VAM has?

VAM alerts you if your battery is low, new text, new email, low battery, and loss of Bluetooth connection.

Q: How can I distinguish between alerts?

VAM has multiple vibration and audible alert patterns.

Q: How long does it take for VAM to be fully charged?

It can take up to 2 hours for VAM to be fully charged.

Q: How does VAM connect to my phone?

VAM connects via bluetooth.

Q: Does VAM interfere with ICD's or pacemakers?

Since VAM contains magnets, we do not recommend it to be used by anyone with ICDs or a pacemaker unless given permission by their doctor.

Q: Does VAM have an accelerometer to be used in case of a fall?

VAM does have an accelerometer.  We plan to add this feature in the future.

Q: Does VAM require Alexa?

VAM can operate as a Bluetooth headset without Alexa.  VAM has local voice processing commands that will continue to work as well.

Q: Is there only one size of VAM?

Yes, currently there is only one size for the VAM base module, but we plan to have different style and shape faceplates.

Q: Is VAM always listening?

VAM is listening for wake words that command it, but does not store any other sounds. VAM does not listen to conversations.

Q: Can I use VAM with earphones?

Currently, VAM does not operate with earphones. 

Q: Can VAM be used by people with a heart pacemakers?

We do not recommend using VAM if you have a heart pacemakers.

Q: Can I find VAM via GPS if it is lost?

You can ring it to hear if it is nearby, but can not track via GPS.

 

 

For product feature specifications please click here.